Responsible for the overall running of the Charity and is the direct line manager to the Senior Management Team (Housing Services Manager, Business Services Manager and Support Services Manager). The Chief Executive also ensures that the Charity is financially viable and that all the Foundation’s legislative responsibilities are fulfilled.

Overall responsibility for ensuring the quick and accurate assessment of Housing Benefit and 3rd party payments to all our clients, all year round. A clear understanding of the likely impact of any legislative changes to the housing benefit system and how this will affect the Charity. Accountable for the collation and submission of various housing related performance statistics to the Council. Responsible for line managing the three Hostel Managers.

Responsible for the management of the Support Team and for ensuring that Homeless Action meets its contractual requirements with Supporting People. The role is also responsible for taking Homeless Action forward, looking for new business opportunities and raising the profile of the charity.

Ensures that our accounts are in order and is responsible for the administration of the day to day finances. Also deals with all our Personnel and Human Resource issues.

To keep our various sites, across Blackpool and Sunderland adequately staffed, 24 hours a day, 365 days of the year, we employ over 40 people, including using a loyal pool of enthusiastic volunteers.

Each member of staff contributes their skills and experience to help us provide a high quality, innovative accommodation based service that seeks to meet the needs of the homeless men and women we support.

To keep our various sites, across Blackpool and Sunderland adequately staffed, 24 hours a day, 365 days of the year, we employ over 40 people, including using a loyal pool of enthusiastic volunteers.

Each member of staff contributes their skills and experience to help us provide a high quality, innovative accommodation based service that seeks to meet the needs of the homeless men and women we support.

The homeless individuals who use our services have a rich diversity of backgrounds and experiences. There are a many number of different personal and social factors which can contribute towards people becoming homeless. These may include drug and alcohol misuse, lack of qualifications, lack of social support, debts – especially mortgage or rent arrears, poor physical and mental health, relationship breakdown or even just coming from an institutional background such as having been in care, the armed forces, or in prison.

Most people who become homeless can fell very isolated as many have lost all contact with their friends and families. People come to us with increasingly complex needs and to help them start to regain their independence we recognise that we must constantly modify and modernise our homeless services. Our clients’ progress and achievements as they work towards recovery are made even greater by the significant hurdles they have overcome.